Frequently Asked
Questions

Teamfi is free thanks to the optional tips we receive from fundraiser donors. Our 0% platform fee means we profit nothing from your fundraiser.

Absolutely not! Teamfi provides free fundraising solutions to school groups, clubs, teams, and organizations all all types.

Your organization will keep 100% of each donation minus the payment processing charged by Stripe, our 3rd party payment processor. Payment processing costs 2.9% + $0.30 per donation, and this usually works itself out to ≈3.4% total. That means you take home ≈96.6% and Teamfi takes 0.0%. To learn more about exactly how Teamfi fundraisers are broken down, we encourage you to visit our pricing page.

If you're curious to what payment processing could look like for your organization's fundraiser, we invite you to visit our fundraiser calculator page to estimate the payment processing fees. We pride ourselves in delivering the most affordable fundraising option possible to coaches across the United States.

Yes! Currently, Teamfi offers 3 completely free fundraising products:

1. Crowdfunding Campaigns
2. Pick-a-date to Donate Calendar Fundraisers
3. Custom A-thon Fundraisers

To start your very first Teamfi fundraiser, you can book a quick <10 minute demo with one of our founders and they will run you through the product, answer any of your questions, and invite you to the platform.

The the built-in outreach campaign runs for ~12 days and is comprised of three rounds of text messages to the contacts your participants upload. We send out a text on the day of launch, and then a follow-up text 4 days later to all individuals who did not donate, and then a second follow-up 3 days after that.

With that said, there is no limit to how long you keep your Teamfi fundraiser open and collecting donations.

The set-up is incredibly easy and will take you <5 minutes to create your fundraiser and invite your participants to join.

Once your participants join the fundraiser they are asked to add optionally add 20 contacts which can be as fast as another 10 minutes (if you are utilizing the automated outreach feature). Throughout the setup process we have have guided onboarding for both you (the coach) and the participants all of this makes for super straight-forward and simple process.

This depends on your organization's chosen payout method. If your organization has chosen a check payout, once your fundraiser is complete Teamfi will mail a check to the address you provide for your verified organization. Your payout check will typically arrive within 7-10 days.

If your organization chooses a direct deposit payout, your direct deposit will be initiateded within 24-48 hours of closing your fundraiser.

Absolutely! Teamfi was built with organizer transparency top-of-mind – we wanted to equip fundraiser organizers with the power to completely control their fundraiser from start to finish. With that in mind, we've built Teamfi so that organizers can see all participants who've joined, their donations, their donation totals, and any other data that is tied to their fundraiser on the Teamfi Admin Dashboard. In addition, the Admin Dashboard is equipped with 10+ key metrics that will allow organizers to have complete transparency on their fundraiser's progress.

All texts are automatically generated & sent by the app once you hit the 'activate fundraiser' button. They are of the form of:

‍"Hi [Contact Name] -This is [Player Name] texting you from Teamfi, my group’s fundraising app. I’m raising money for [Team Name] this year. Would you help me reach my fundraising goal by clicking the link below?" [Donation page link]

Yes, all of your group's donations are visible on your admin dashboard. Not only can you track your organization's donations by participant, but you can also sort through your group's donations individually, including their names and messages (unless your supporters choose to donate anonymously).

Yes, Teamfi offers two different options for your organization's fundraiser payout: 

1. Check payout: Teamfi will mail a check to your organization once your fundraiser is closed (this typically arrives in 7-10 days)
2. Direct Deposit: Teamfi will initiate a direct deposit transfer to your organization's bank account within 24-48 hours of closing your fundraiser.

No. We take pride in not spamming your donors. After donating, your donors cease to receive new texts. We also provide all potential donors the option to opt out of recieving future texts by replying simply with 'Stop'

No, your organization's fundraiser does not have to utilize the automated text-outreach feature – your participants can share their donation pages with Teamfi's built-in sharing tools instead.

Currently, asides from the built-in automated outreach, Teamfi offers the following ways to share your fundraiser's donation page directly from your dashboard: 

1. Facebook
2. Twitter/X
3. QR Code
4. Direct link

No, there is not limit to how long you keep your fundraiser's donation pages live and collecting donations.